Refund Policy – LeanBiome
At LeanBiome, customer satisfaction is important to us. This Refund Policy explains how refunds, returns, and cancellations are handled when you purchase products through the LeanBiome official website.
Please read this policy carefully before placing an order.
Money-Back Guarantee
LeanBiome is backed by a 100% satisfaction guarantee. If you are not satisfied with your purchase, you may request a refund within the guarantee period stated on the official order page at the time of purchase.
To be eligible for a refund:
- You must contact customer support within the guarantee timeframe
- You must follow the return instructions provided by support
- The request must be associated with an order placed through the official website
How to Request a Refund
To start a refund request, please contact our support team:
Include the following details in your email:
- Full name used on the order
- Order number
- Email address used for purchase
- Reason for refund (optional, but helpful)
Our support team will provide further instructions and assist you through the process.
Return Requirements
In some cases, you may be required to return unused or empty bottles to complete the refund process. Return instructions will be provided by customer support after your request is reviewed.
Please do not send products back without first contacting support.
Refund Processing Time
Once your return is received and approved:
- Refunds are typically processed within 5–10 business days
- Refunds are issued to the original payment method used for purchase
- Processing times may vary depending on your bank or payment provider
Shipping and Handling Fees
Shipping and handling charges are non-refundable unless otherwise stated on the order page. Customers are responsible for return shipping costs unless the product was damaged or incorrect.
Non-Eligible Purchases
Refunds are only available for purchases made through the LeanBiome official website. Orders placed through third-party websites, resellers, or marketplaces such as Amazon are not eligible for refunds under this policy.
Order Cancellations
Orders may only be cancelled within a short window after purchase, before shipping has been processed. If you need to cancel an order, contact support immediately at Support@LeanforGood.com.
Policy Changes
LeanBiome reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page and will apply to future purchases only.
Contact Information
For questions about refunds, returns, or order issues, please contact:
Product Support:
📧 Support@LeanforGood.com